Shipping

We appreciate all the love we're getting from international friends and followers, unfortunately, at present we are only set up for shipping within Australia. We want to grow and expand our reach internationally, so we will announce as soon as we are ready to start accepting overseas orders.

 

We offer fast and reliable shipping services throughout Australia, powered by Sendle. Below, you'll find essential information about our shipping process and estimated delivery times.

Delivery Times Within Australia:

We aim to dispatched your order within 1-2 business days. After your order has been dispatched:

  • Standard Delivery: Our standard shipping option is estimated to take between 2 to 7 business days. Please note that delivery times may vary depending on your location and product availability.
  • Express Delivery: For expedited service, we offer express shipping with an estimated delivery time of 1 to 3 business days. This option is available for selected items and is perfect for when you need your order in a hurry.

Shipping Costs:

  • We charge a flat $10 fee for standard shipping anywhere in Australia. 
  • Express delivery is offered at a flat rate of $17 for express shipping anywhere in Australia. 

Order Tracking:

  • All our shipments come with tracking, so you can monitor the progress of your order from dispatch to delivery. Once your order is shipped, you'll receive a tracking number via email to stay updated on its status.

Shipping Locations:

  • We deliver to addresses throughout Australia, including metropolitan and regional areas. Please ensure that you provide accurate delivery information during checkout to avoid any delays or issues with your order.
  • Please note we do not deliver to PO Boxes. This policy is in place because we utilize the services of a delivery partner that requires a physical address for delivery.
Shipping Partners:
  • We partner with Sendle, a trusted and eco-friendly courier service, to provide you with efficient and sustainable delivery options.

Shipping Terms and Conditions

  • Please note that the above shipping information is for reference purposes and may be subject to change based on the latest shipping policies and conditions. For the most accurate delivery estimates, please check the shipping details provided during the checkout process.
  • Estimated delivery times are to be used as a guide only, and do not take into account any possible delays.
  • Delivery times may vary when we have a sale or over festive holiday periods where high demand can cause delays. 
  • We accept no responsibility for any loss or damage to goods occurring in transit. 

If you have questions about shipping please do not hesitate to contact us at hello@goodnamecollective.com